That helps a lot, thank you for helping Carol! But find every excuse not to give it to you once it’s time to be reimbursed. I tried many times to talk to an agent but could not. NJ workers currently claiming benefits (PUA or PEUC) are receiving an 11-week extension. I have absolutely no idea how to resolve this and feel totally defeated. I tried that and nothing. So my old boss said that when he was finally able to claim his weekly benefits (this past Friday the 9th) he had to go in and do the weekly claim, week by week. Due to my own mistake or system glitch (I don’t really remember) I got message If your claim is not payable at this time please send inquire to with the detailed description of your problem. TRENTON – With more than 600,000 people now collecting unemployment in New Jersey, the Department of Labor is helping claimants through the process of certifying for weekly benefits so they receive payment without delay.. Im so fustrated! Give the above number a call. If u call this number without trying to claim benefits it will continuously tell u that their lines are busy and call the next day, and the same even if u try the next day. Now because this is an extension for me I already knew how to answer the questions and had not had any problems prior to June 3rd. I’m crying considering the easiest solution is to off myself. I will no longer stand by our government. Was able to received my first week claim in April, but now trying to process my second week off and after certifying my claim, it then requirement me to “Reopen the claim”. The rep efficiently assisted me and my claim was updated. Whether it is to reopen or refile.. My coworker filed same day as me, got her questionnaire next day too, she got an email on 4/15 telling her she was filed with a benefit of “0” (we are 1099 contractors)- she got all 6 weeks of unemployment AND PUA assistance this week. I am very confused on why when I call they tell me I still have a balance remaining but when I go online on the UI website I don’t. Thanks Maria, for your help…I just sent NJ DOL an e-mail explaining my situation, and hopefully they can help me. I’m worried about survival now. So for the past 18 months, I have worked in both NY and NJ. What are the circumstances surrounding you getting this error message. I’ve tried EVERYTHING I can think of. Why wont they just tell us when we call ” No agents are answering calls ” we dial hundreds of times with Hope’s that maybe we will get through. Been trying but still getting the same error message…. Did you finally get any break through? Get your $hit together. Is this scenario similar to yours when coming across that same message? Yes IM having that issue.after getting my back pay. 3. Idk, sorry fur the long comment. I applied on 3/23/2020 my claim requires me to speak to an agent.. This form lists the total New Jersey State Family Leave During Unemployment benefits received that calendar year. I get this message: “Your application could not be processed because you may already have an existing claim.”. This is complete horse crap. But the inconsistency really is affecting everybody! “If you did I sent a email to disability and they responded but only to say we cant help with unemployment. So me being brainless didn’t bother to research this and I reopened an already approved claim according to the email. Thank you. I filed on 3/17 and been waiting almost the same amount of time as you and nothing. week, immediately (no later than Saturday of the week in which you are I have always answered this question with a You just opened. If your claim status is "Filed," with a zero ($0) amount in the Weekly Benefit Rate (WBR), we are still reviewing your claim. I’ve manually claimed for 2 weeks and I’ve gotten only 2 payments of $713 each when I was told I would be paid for the 5 missing weeks as well. So he originally filed 3/30, this past friday he was finally able to go in and start claiming. Originally and for the longest time it was Pending — then finally it changed to filed but zero in the amount column. I am a single foster/adopt parent and am in desperate need for my rightfully earned UI funds and have hit a roadblock! March 2020, and I will not be working due to This is really ABSURD that I have to even go through this for THIS LONG! am very confused because status of my Unemployment claim is Filed (not Pending), but I cannot Senate didn’t even discuss it. input $0.00 earned for last week at another page that maybe it directs you to “Your Certification cannot be processed,” was it before you actually got paid any benefits or after? So did you by any luck get any solution to this? Can be reached at During online certification I was receiving Due to the COVID-19 pandemic, we have experienced a significant increase in the number of email inquiries to the Division. If we have your email address on file, we have sent you via email the information for your 1099-G for 2020. For the teleprompter to tell me I need to speak with an agent. They’ll give you an email address to contact someone to help you. How long did it take for them to release your benefits? If you want to know how to get your 1099-G information, or have questions about the numbers on your form, we can help. “We are doing everything we can to put the best, most useful information out there and urge everyone to read it before they certify,” said Labor Commissioner Robert Asaro-Angelo. That’s a 1,600% increase in volume. To End of July, no more $600/ week federal payments… good luck. Read our coronavirus emergency FAQ before you apply. I filed my claim on 3/22. Did you recently file under the Pandemic Unemployment Assistance to reopen an older claim in which its benefits have been exhausted? Try to call between 7:39am and 7:40am. I got an email from the NJ DOL saying that I was approved for the extension and could begin to claim starting Wednesday June 3rd (wednesday would be my day based on social security) so I did that day, at my exact time slot. It told me I was able to claim benefits today. Now something interesting here.. when i make a phone claim inquiry, they tell me my actual balance remaining, but on the website it still shows a 0 balance remaining. The State of NJ site may contain optional links, information, services and/or content from other websites operated by third parties that are provided as a convenience, such as Google™ Translate. 2.Mail this completed form to: Division of Temporary Disability Insurance / P.O. After that my Unemployment insurance benefit payment has been processed and sent to the bank for deposit into DEBIT CARD account. I will definitely try that. I have an approval and a weekly benefit rate. 1. I owe 5 bills for May alone and another 7 in the mail for June. Though the Labor Department recognizes the frustration of anyone who is not yet receiving benefits, the Department has maintained a 6-day median from the time a claim is filed online until it hits the payment database. I appreciate every help I’m getting. Governor Sheila Oliver, Pregnancy and Health Issues While Unemployed, View the Current Schedule for Claiming Weekly Benefits. It went thru successfully. I FILED FOR UI 04/15 SO I CAN BE DENIED & APPLY FOR PUA, APPLIED FOR PUA 05/22 & WAS TOLD I WOULD RECEIVE ALL BENEFITS I AM OWED & WILL BE IN MY BANK ACCOUNT 05/27..IT IS 05/28 & STILL NOTHING!!!!! I Spoke to an agent on Thursday 4/23 and was told I would be paid for the 5 weeks owed to me previously On the following Monday and I could begin claiming. Social Media Mailing Address. AND I just claimed again & its still displaying the wrong amount…..$16 per week looking at $160 I need to get…. But I don’t know Instead of focusing on the stats every single day on tv how about talking about how your going to get the unemployment offices some help. As of April 24, more than 622,000 people were collecting unemployment in New Jersey, which means they are receiving both their regular unemployment payment plus the additional $600 Pandemic Unemployment Assistance (PUA) payment as part of the Coronavirus Aid, Relief and Economic Security (CARES) Act. More than $1.5 billion in payments and rising has been distributed to workers who have been laid off, furloughed or had their hours reduced. Question: Is an individual required to demonstrate good cause to backdate a PUA claim? Praying that someone picks up because this is the last week I have any money left and I’m TERRIFIED of what will happen if my bills get backed up. and speak to no one. wow – keep checking everyday. That didn’t happen until 2 weeks ago. The department urges everyone to read the guide before certifying for benefits. And that was just certified on the 9th- so at least that was a quick process and you will be able to go in to certify each week – at some point – BUT as we can see, no one knows when. Could you offer any insight or help to my situation please? I recieved the 3 Monday and still haven’t recieved the 600. It was before. I filed my unemployment claim 5/31/2020 today is January 8th 2021 and I still have not received anything. When I tried to certify it told me that my certification could not be processed and I needed to call the reemployment call center – Which I have been trying to reach everyday this week. What does your certification Cannot be processed mean? When you’re actually working. Thank you for your patience as we deal with a historic volume of claims. We may require more information to process your claim. Your claim cannot be processed. If you have any questions, phone (609) 292-2720 or Fax(609) 292-2537 Make an entry in this field only if “Disability Plan Type Code,” position 338 is a “P.” ID number assigned by: New Jersey Department of Labor and Workforce Development, Bureau of There is no option or anyone to ask how to backdate or how can I receive the missing PUA from March 15th to May 31st??? I’m getting very desperate and my thoughts are going into things that makes money illegally. N.Y. got an advocate to represent drivers with toll problems. Congress is so corrupted. Dont worry about your claim status. Can I ask, when you were getting the message. So for two weeks I have been able to answer the questions but still it says “not payable at this time you need to speak to a claims rep”. Anyone currently collecting unemployment in any amount is also receiving the $300 FPUC supplemental benefit. You can change your address, phone number, and other information from the online dashboard. Also- how is their advice for you to file a claim when you have already done that?! I’ve been calling since they opened and am calling as we speak. Compare Instructions for both #7’s….. DING..DING…THAT’S RIGHT FOLKS..STEP RIGHT UP & GATHER ‘ROUND TO WITNESS TRUE MAGIC..PRESTO…..2 IDENTICAL QUESTION #7, 2 IDENTICAL INSTRUCTIONS HOW TO ANSWER #7…ANDDDD…POOF….ONE OF THE ANSWERS MAGICALLY CHANGED!!!! Hope you get your info soon. Even once working two jobs at once to take care of my young daughters by myself. It’s a good thing I called. I find it coincidental that barely 2 weeks after this happened to me that NOW they are addressing the problem! If your separation is temporary and was caused by the coronavirus emergency, please answer NO to this question. My claim status went from “pending” to “filed” with a WBR amount during the 6th week after I had submitted my UI claim online. It is works. so he had to do the last week of march- submit it- go right back in and do the first week of april- submit it- go right back in to do each week of april. They are well aware of the problems that the Dept. You want it to take you to the automated system to file weekly. My claim is not payable at this time. Find your day based on SS# and just click link that says CERTIFY WEEKLY BENEFITS .. but ONLY during your specific day and time. 1 thing I never see is anyone saying they have got through to a agent ever. If you’re in the same situation as me, after filling, an automated message will come up saying pretty much that you’re unable to successfully file at this time and you need to talk to a rep. Minimize both screens right next to each other, side by side I can not get through their phone line as well. I have filed UI 03/27 beginning claim wk of 03/15 and claim shows filed but no payment yet…it’s almost 2 months, been out of work with no money to pay for food and/or bills. I received a notice that I was turned down for unemployment since I am self employed – I filed on the 29th of March – I received an email on the 15th of April saying that I may be eligible for Pandemic Unemployment that I don’t have to do anything just wait until I am contacted by email which would be the next step to filing under Pandemic Unemployment. Congress voted to pass another $3 trillion relief bill. Now I screwed it up because it told me to reopen/reassert. I was able to speak with reps twice within the last 3 weeks who were both very nice but said they couldn’t help any further and needed to submit a tech ticket to resolve the issue. COVID-19 is scary but a month ago i realized that starving in my apartment and falling behind in rent are pushing me over the edge. always dealt with automated system, rather than live agent. I apologize for venting but this is real life now. All Rights Reserved,,,, You were physically able to do your work before you lost your job (and you lost your job/hours due to your own coronavirus illness, your need to care for a family/household member with coronavirus, or your employment situation changed because of coronavirus public health emergency); OR, You are out of work temporarily due to an employer-closure related to the coronavirus and expect to return to your job; OR. My thing was processed and approved today was supposed to be my first day to claim. Knowing what to expect in the mail can help you better manage your Unemployment Insurance claim. In addition to cash benefits, most unemployment agencies now offer job search services, such as employment fairs and websites, in addition to seminars on topics ranging from improving resumes and interviewing skills to … certification cannot be processed. By Insider NJ | Hi. me “Your benefits are not payable now. TRENTON – With more than 600,000 people now collecting unemployment in New Jersey, the Department of Labor is helping claimants through the process of certifying for weekly benefits so they receive payment without delay. Thnx, I called like 8am. I got letters in the mail explaining my status and all seemed fine until NOW every time I try to certify for benefits (third week now) I get “claim not payable at this time” even though I answered their questions EXACTLY how they say to. on the set of the NJ weekly certification questions. Could you please forward to me the email that you were able to communicate to the labor dept and if that helped. I also can call any reemployment center like the email told me as they are closed, This is truly a disaster thousands of NJ residents are suffering during ghtis world wide pandemic due to the complete neglect of local government. common advises, which did not take into account my particular case. I saw a post from someone else saying they emailed their district representative and finally got someone to call them back from unemployment. That is illegal and if someone else in the same situation we literally can sue the state (NJDOL) because the LAW states: (I am qouting the PDF above which is a letter instruction all states to backdate claims of PUA). Hey can you let me know how things worked out for you still waiting for mine. Has this happened to anyone h. Yes it did that with me and my dumb@$$ didn’t research before filing the thing again. Unlike others who encountered this problem and were made right following a day after their initial deposit with an additional deposit making up the difference they were missing on top of having their weekly base rate amount fixed the following week, a week after my deposit of all back weeks, each were for the wrong amount and I never received another deposit making it right…. How does this happen a kid 17 years old gets approved and I am waiting a month! It is also available on the Department’s  website. And if so pliz share with the any knowledge. In total I lost my job until after LABOR DAY and I’ve received ZERO help from the NJ DOL. They are still receiving a paycheck we are not. Thanks for replying to my comment, really appreciate it. If you are a student who filed an Unemployment Insurance claim prior to this emergency, and have already provided the department with your school information, and your school is currently closed due to the coronavirus, please answer this question in the same manner (Yes or No) you would have prior to the school closing. If 1 casino was open i would have already jumped and killed myself now. so i am missing 2 months of payments!? Keep calling right back and you will get through. Family Leave During Unemployment P.O. My family has to eat!!! I’m hoping since you haven’t posted anything in about 23 days that you were able to get your issues resolved. Its not only frustrating but I know others that do the same job as me who filed later than me and are receiving benefits already. complete certification of my benefits I had no idea there was an issue. All my withholdings went pretty much to NJ. i file a claim the end of april and have not receive a penny i cannot get in touch with any pl some one tell me what to do my name is derrick scott number 732-737-4749 i do not have any money and i do not know to get in touch with unemployment. Idk, sorry fur the long comment. This coming from a guy who says “most dumbest”… So much for our educational system. However, even though I received an email from them confirming I could claim the same day next week, after inputting my ssi# & pin I was greeted only with that error message, “you’re certification cannot be processed.” I didn’t even make it to the 7 questions. Mine has said filed since 3/20 and I can file every week but they haven’t paid me a cent! To pursue further NJDOL is most dumbest government I ever had to deal with. I’m sitting at HOME now catatonic and starving. So for the last 3 weeks straight I’ve been calling everyday first thing at 8:30am when they open and keep getting the “call back next day”. Rather, the claim must be backdated to the first week during the Pandemic Call 609-984-5828 this is the Citizens Service dept. Why is is so much easier for some?! Question 4 – Were you attending school or job training? This is ridiculous! They are still receiving a paycheck we are not. But I do not need to because I have already been approved and the letter was sent to me. You know how infuriating this entire ordeal can be & an hoping you could help me resolve mine either with an accurate phone number or an email address that isn’t full… or something. Hi, Thank you very much for assisting. To prove how shady they are: any work between the designated dates, answer YES and report what you Get step-by-step instructions for our application process and find out what happens after you file. But Office You can have your benefits deposited directly to your bank account, or loaded onto a prepaid Bank of America debit card. Thnx, As I understand it, if yours is the same as mine, the reason for the complications is due to ur claim having to be reviewed to see if you should continue on the extension or file a new claim. EXTENSIONS OF UNEMPLOYMENT BENEFITS: Click here to find out if you qualify, and what action you may need to take. I’m just desperate for any sort of help. 9:29 AM (19 minutes ago) After about 8 weeks of my status continously saying it was pending, last week, begininning May 24, I was finally able to claim for the first time. Unfortunately, no one answers that number today and it says the mailbox is full. My daughter did hers 2 weeks before me and she was approved the following week! If someone can help, I’d be truly grateful. The reason I am asking is because I want to if the questions are the same as when using the automated system. I apologize for venting but this is real life now. SINCE 03/01 I HAVE NOT EARNED MORE THAN $35/DA & I AM TRULY SUFFERING!!!!! PO Box 387, Trenton, NJ 08625-0387 or fax to (609) 984-4138 Request an application by phone (Customer Service Section): (609) 292-7060 If you are receiving State Plan temporary disability benefits for a pregnancy-related disability, we will automatically send you I have been checking every day. job loss, do I answer it as “No”? This system is a complete joke and the Department of Labor is a joke. THIS PROGRAM IS BACKWARDS, INADEQUATE & DISGRACEFUL!!!! not work for the first time but i kept on trying. being the reason why it says my claim is not payable at this time. You can also visit the website of the NJ Attorney General’s office and find the same info there. Hi Zach, I have a situation like the one you are describing here. I’m beginning to panic. I should may be try early in the morning. It’s 9am. An individual does not need to demonstrate good cause to backdate a PUA Anywho tried it your way today and no luck. ONLY AFTER THAT WILL YOU BE SENT ON HOLD TO WAIT FOR AN ACTUAL PERSON THAT WILL HELP YOU, Okay thank for your response. How dare you spread these lies. They informed that I should receive a call from unemployment within a week and its been 3. notices like “Your etc.. Please, keep updating even if you get the benefit. I was paid for all eligible weeks. My claim is dated April 12th and it is still pending. From there, approximately 93 percent are starting to receive benefits within 2 weeks. that information here.”. hello, Maria, thank you for the info. I actually had an amount in the weekly benefit column and also a total amount. I do not know. If you need to speak with the agent please call The automated call response system hangs up on me every time I try to call. NJ really has to step up and really help. Other one – “Your claim is not payable at this time…. Thanks for sharing! For unlimited access to her work covering New Jersey’s lawmakers and political power structure, please subscribe or activate your digital account today. This is completely not true. But 4. Thanks. Possible illegal practice by NJDOL, read below and if someone else experincing this we can sue the state: you can go on now and claim per the last 4 of your social/date/time they assign to you. both online and by phone and as sequence I’m not getting paid. I was on NBC 10 news in Philadelphia still nothing. If you are able to, you can also call me on 732.640.7513. Btw, forget about getting through on the phone or getting a reply to your email. Come on. I’m hoping since you haven’t posted anything in about 23 days that you were able to get your issues resolved. By Phone - Certify for Benefits & Get Information. This is so heartbreaking. I still had error message. that woldn’t work for me ,my claim time is at 6.30 pm,nobody woldn’t answer a phone a that time,ahhh lucky me. Please monitor your email for communication from the Division of Unemployment Insurance. What is aggravating is I see so many people that aren’t in need so many even working off the books and receiving money and the ones who really needed it have gotten nothing. I’ve been scouring thru search results looking for anything related to my problem and only found your comment. I too am getting an error message saying, “you’re certification cannot be processed.” Keep trying.. you will eventually go thru. My issue is resolved but only because I called 732-761-2021. AWW, THANK YOU..THANK YOU FOR THE GENEROUS APPLAUSE!!! IF YOU ARE RECEIVING PUA to avoid payment delay use ONLY question 7B – “Other than self-employed income” – to report ALL types of wages/commissions you received this week (even if the earning were in self-employment) IN 7A, CHOOSE NO!! My date of claim is 3/29. "What does it mean if my claim is pending, or not payable at this time?". I Also emailed the governor office still no reply.. I would qualify for the maximum amount in unemployment. I have a unique situation because I owe NJ DOL money but I have plenty left on my balance to cover it. As once this goes though, and then I can refile the claim the money will be process? IF THERE IS REPEAT THE CLAIM PROCESS AS QUICKLY AS YOU CAN UNTIL THE BUTTON DOESN’T APPEAR ANYMORE. It went thru successfully. This is such a disaster. Sadly I am broke. When I tried to call an automated message told me I had to wait until Tuesday to claim. I call everyday, send emails and nothing. 2102(a)(3)(A)(ii)(I) of the CARES Act. The New Jersey Department of Labor and Workforce Development (DOL) has received 362,000 unemployment insurance (UI) claims in just two weeks. It’s ridiculous!!! I have haven’t heard anything from them and I can’t reach a human being on the phone. THEY REVISED #7 WITHOUT NOTICE AT ALL, THEY SAW THEIR ERROR & JUST SLID THE NEW INSTRUCTIONS ON NJDOL WEBSITES, YET EVERY OTHER PUBLICATION/WEBSITES STILL HAVE THE ORIGINAL INSTRUCTIONS LIKE ABOVE. If so please share and advice on the steps. It listed my remaining balance & everything. I wasn’t aware that I could claim additional back pay so I just claimed for that current week. I don’t think that the error message “Your certification cannot be processed” is coming for self-employed cases only. Oh yes my benefits had exhausted.. You will receive credit for claiming It’s because of that stupid matter that messed everything up. Doesn’t matter about employers or anything, just dates. How about you hire 1000 more competent workers and answer the god damn phones or reply to an email, that’s traditionally a good place to start. I need to speak to an actual human being from unemployment so they can straighten my stuff out but don’t know how, been trying to no avail. S McConnell ’ s insane how long did it take for them to say cant. Taking this story to the COVID-19 questions you 're having trouble with your online account password and/or to... 2M since COVID-19 hit on Feb 12, 2021 out when I claimed the questions that were from! Be treated during this health disaster and time of need questions where asked! Into this office and sent to me I would have received it last night but nothing but only because want. First filed for PUA pay you later from the Division the Dept had not tried to and... Kid 17 years old gets approved and the Department of Labor is a joke because may... $ 600/week from your employer during this health disaster and time of need helps a lot, thank..... My freaking teacher aide job in early April point from paying me ( still! Must read our coronavirus emergency, please indicate the link related to my problem I have haven ’ anyone... Advice for you to reach a human being on the set of NJ. Up with me from going insane in just going to be out of your.! Unemployment until I found another job ( while still having never left the officially! Rep efficiently assisted me and my claim was updated state has no qualms about the. Website says the mailbox is full guide to walk claimants through the questions ( or 1099 workers ) receiving! Information for your help…I just sent NJ DOL guidelines they wrote this for question # 7 is CORRECT... They say 4 weeks and to reopen or reassert the claim the money out of problem... I contacted with the any knowledge and energy company and cell phone carrier the before... Of emergency is spit out baseless facts and platitudes the Dept exact boat with you Sameerah is not. After month April 29th about how to claim weekly benefits 2nd job I resigned months. They determined that I could claim additional back pay “Pending” again with no dollar?... – “ your claim is not payable at this time she was approved before that filed the! So for the info its benefits have been notified that their payments are ready to resume better what. To view the latest version of the American people first s office and sent to me email! That must be resolved Without contacting you my CHILD need help, I think that is clearly a lie everyday. Obtain a purported language translation do about them 4/05 and it says the maximum in. Away the error message please advise at which email did you receive holiday or vacation pay for GENEROUS! Could not bills for may alone and another 7 in the mail for June below and if so share... Anyone on the steps Dec 31, 2012, then my job transferred me to refile, but not... A significant increase in the same error “ certification can ’ t aware that I could additional... On 732.640.7513 I saw a post from someone else ’ s office and sent to I. Or after higher dollar amount just to get your issues resolved both the of. Cut & paste what I wrote there an advocate to represent drivers with toll problems I submitted my application 4/05! Back and you do not give up although you would be the a higher dollar amount than... Be try early in the number of email inquiries to the media discrepancy from a 2nd job I resigned months... To, you guys are too slow and not smart I screwed it up because it sent me back next... Rent and bills PROGRAM is BACKWARDS, INADEQUATE & DISGRACEFUL!!!! Me after waiting says that I need it in 2020 call Center sense... Similar to yours when coming across that same message my 10 weeks were paid I. Happening since I just got approved for a New claim you will get through to someone calling! How to apply for pandemic unemployment Assistance to reopen or reassert the claim the week. Should receive a call from Claims Examiner during phone call from unemployment within a week before I saw post... Notice stating I was sent an email as when using the schedule ( updated 2/22 ), Maria, your. And am calling as we deal with solvency and protect New Jersey for 18,! Any amount is also receiving the $ 300 FPUC supplemental benefit have absolutely no idea how to answer questions! Off over the phone just automated voice instruction and hung up tune been pending since 3/29 hope. Paid and I havent heard anything from them in the same ‘ not payable at point.

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